Shipping Policy

Thanks for shopping here! Every piece is made and packed by me -one human, one studio – with a lot of care. Supporting handmade means supporting slower, more thoughtful production, and I’m truly grateful you’re here.

Table of Contents

Order Processing & Shipping Schedule

Orders ship twice weekly – on Tuesdays and Fridays..

Any order placed by 9:00 pm the night before will ship with the next scheduled shipment:

  • Orders placed by Monday at 9 pm → ship Tuesday
  • Orders placed by Thursday at 9 pm → ship Friday

Orders placed after the cutoff will roll to the following shipping day.

Shipping Options

We currently ship within the United States.
Estimated delivery times begin once your order has shipped:

International Shipping

While we don’t offer international checkout at this time, we’re happy to try to make things work!

If you’re outside the U.S. and interested in placing an order, please email us at [your email] and we can look into shipping options and provide a custom quote when possible.

Please note: any customs duties, taxes, or import fees are the responsibility of the buyer.

Shipping Costs

Shipping costs are calculated at checkout based on your address and selected shipping method.
We offer free shipping on U.S. orders over $[amount].
Please double-check your shipping address at checkout. Orders shipped to incorrectly entered addresses cannot be replaced or refunded, and any reshipment costs will be the buyer’s responsibility.

Local Pick-up

Local customers can choose free local pickup at checkout.
You’ll receive a confirmation email when your order is ready with pickup details and timing.

Returns, Changes & Cancellations

Because our items are handmade or made-to-order:

  • Returns are accepted on unused items within [X days] of delivery (excluding custom or sale items).
  • Buyers are responsible for return shipping unless an item arrived damaged or incorrect.
  • Order changes or cancellations must be requested within [X hours] of purchase.

If your order arrives damaged or isn’t quite right, please email us within [X days] of delivery and include photos so we can help make it right.

Lost or Damaged Packages

Once a package is marked as delivered by the carrier, we can’t replace or refund lost or stolen packages.
If your shipment arrives damaged or goes missing in transit, please contact us — we’ll do everything we can to assist with claims or next steps.

Shipping Delays

Occasional delays may occur due to weather, holidays, illness, or carrier-related issues. Thanks for your understanding when things happen beyond our control, we truly appreciate your patience.

Tracking Your Order

You’ll receive a shipping confirmation email with tracking information as soon as your order ships.
Questions about shipping, tracking, or international orders?
Reach out anytime at [your email] — we’re always happy to help.